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Today is Mon, 23rd Nov, 2020 | Surgery open between 8:30am - 6:00pm Closed Bank Holidays

COVID 19 - Coronavirus

We are are here when you need us: things just might look a little different!

All patients who wish to see a doctor or a nurse, must first speak to a clinician by telephone. If the clinician feels like they need to see you face-to-face, they will arrange that with you directly.

For the latest coronavirus (COVID-19) advice - visit our Coronavirus page here.

Please note that the COVID-19 vaccination is not currently available from GP practices: the NHS is working very hard to make this available to patients, and when this is available, you will be contacted directly. We will post updates here on the website as soon as we recieve them.

Flu season 2020

After several car-park flu clinics, and two successful drive-through clinics, we have vaccinated nearly 1000 patients this year! We have now RUN OUT of vaccines for those UNDER 65 years old, but if you still want a vaccine, you can get it free of charge at a high street pharmacy or supermarket. We do have some vaccines left for those over 65 years, so if you still want your vaccine, do contact the surgery as soon as possible - they will be given on a first come first served basis until we run out.

As you may have heard the government have announced that patients aged between 50-64 years old will be eligible for a free flu vaccination from their GP Practice as part of the flu vaccination programme. We urge that if you fall under this eligible category to not contact us for an appointment. We will contact you in due course as we need time to plan and order the vaccinations.
 
We urge anyone who’s in a clinical risk group to take up the vaccination offer when they receive it. It will give them a much-needed layer of protection and there is absolutely no evidence that getting a flu vaccine increases the risk of getting Covid-19’

Online Consultations

Consult a Doctor, nurse or other member of the practice team online. Click the image above to try it.

Order prescpritions and book online 

Those with  tablets or smart-phones can download an app to order repeat prescriptions and book appiontments. Please contact us to register for access. You will need a unique username and password which must be collected in person with a form of ID.  Click the image below to go to the SystemOnline home page for more information.

 

Let us know what you think!

If you would like to feed back to us about our services, you can use our Family and Friends test here. It takes less than a minute, and is really useful feedback for us to make sure that we can continually improve our services.

 

Better access - More appointments available. 

More routine primary care appointments are available to people living in our area. Patients registered at GP practices in Richmondshire can pre-book a routine primary care appointment between 6:30pm and 8pm weekdays and between 8:30am and noon on Saturdays. Please note this is not a walk-in service – speak to a member of the practice team for more information or to book an appointment.

 

General Data Protection Regulations (GDPR)

At Doctors Lane Surgery, we take your privacy very seriously, and have a range of measures in place to ensure that all information that we hold about you is kept secure and highly confidential at all times. We have a privacy notice, which you might want to take a look at, and a range of other policies and procedures which demonstrate that we are doing all we can comply with the GDPR. As legislation changes, as the requirements regarding the GDPR become clearer, we will continually update our policies and procedures, and the details on this website too. Our Statement of Compliance details this further. If you want any more information you can visit the website of the Information Commissioner's Office, or want to chat about how we keep your information secure, please ask to speak to the Practice Manager.

We are members of the Hambleton, Richmondshire and Whitby GP Federation, Heartbeat Alliance. http://www.heartbeatalliance.org.uk/ 

 

Your privacy is important to us. This privacy statement explains the personal data we hold and how we processes it, and for what purposes.